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Fiduciary Standard in Practice: RIAs Vs. Large Financial Firms

March 25, 2025 by Eric C. Jansen, ChFC®

Two professionals reviewing financial data on a tablet and laptop during a meeting at a modern office desk.

While both independent SEC-registered investment advisors (RIAs) and firms such as wirehouses, banks, broker-dealers, and mutual fund companies operate under a fiduciary obligation in theory, the actual delivery of advice and solutions can differ significantly, often due to underlying conflicts of interest, layered fees, and product restrictions.

The Fiduciary Standard requires all financial advisors to act in their clients’ best interests. However, how this standard is implemented varies dramatically between independent RIAs and large financial institutions, creating potentially vastly different outcomes for investors.

Key Differences in Practice

Conflicts of Interest and Product Selection

  • Large firms often have product shelf space agreements with mutual fund companies or asset managers, incentivizing the promotion of proprietary or higher-fee products, even if better, lower-cost alternatives exist.
  • Advisors may steer clients toward funds that increase layered fees due to internal incentives or revenue-sharing arrangements.
  • Firms may recommend third-party managers or model portfolios hosted on their platforms, adding management, platform, and custodial fees that increase client costs.
  • Wirehouses and broker-dealers often limit recommendations to an “approved list” of products, potentially excluding superior investments that haven’t paid for platform access. These approved lists frequently arise from revenue-sharing or “pay-to-play” arrangements, restricting client choice.
  • Many wirehouses and banks offer a “limited product menu” based on preferred providers or investments that generate additional revenue for the firm, often without clear disclosure to clients.
  • Independent RIAs have no proprietary products to promote and generally have access to the entire universe of investment options, allowing them to make unbiased recommendations based solely on merit and client suitability.

Fee Structures and Hidden Costs

  • Firms frequently add layers of fees, such as management fees, platform fees, and revenue-sharing arrangements, that can erode client returns.
  • Costs are often not transparently disclosed, making it difficult for clients to understand their true investment expenses.
  • Large firms and broker-dealers generate revenue through platform fees, soft dollar arrangements, and revenue sharing with fund companies.
  • These fees are often embedded within the expense ratios of mutual funds or ETFs, making the true cost difficult to see.

Investment Approach and Customization

  • Many large institutions prefer their own proprietary funds or portfolios, steering advisors toward in-house products due to revenue-sharing or internal incentives.
  • Model portfolios are often pre-constructed based on asset allocation templates and Modern Portfolio Theory (MPT), designed for broad diversification and risk management.
  • These models typically use mutual funds and ETFs as building blocks, even for high-net-worth clients, limiting customization and advanced strategies.
  • Heavy reliance on mutual funds and ETFs—even for larger portfolios—can mean missed opportunities for individual securities, alternatives, or tax-optimized solutions.
  • Independent RIAs can often recommend investments across the entire market spectrum, providing more personalized and flexible solutions.

Institutional Conflicts by Firm Type

Mutual Fund Companies

  • Advisors face pressure to recommend proprietary funds, potentially overlooking lower-cost or better-performing alternatives.
  • Compensation incentives may be tied to in-house fund sales, creating a conflict with fiduciary duty.

Banks

  • Bank fiduciaries often face cross-selling pressures to recommend affiliated banking products alongside investment advice.
  • Revenue-sharing arrangements with third-party providers may influence which investments appear on the bank’s platform.

Wirehouses

  • Wirehouse fiduciaries may receive differential compensation based on the products they sell, creating incentives that conflict with client interests.
  • Sales contests, special awards, and performance bonuses tied to specific products create additional conflicts, even under a fiduciary standard.

Transparency and Disclosure

  • The SEC requires all fiduciaries to disclose conflicts, but the quality and transparency of these disclosures vary.
  • Independent RIAs typically provide clearer disclosures about compensation and conflicts, as they have fewer complex arrangements to explain.
  • Institutional fiduciaries often bury conflict disclosures in lengthy documents, making it difficult for clients to understand the full impact.

Client Impact and RIA Advantages

The fiduciary standard, while legally the same across different types of firms, manifests in dramatically different client experiences depending on the business model and conflicts inherent in the advisor’s institutional structure. Independent RIAs offer several distinct advantages:

  • Operate with full independence from product manufacturers and platform fees.
  • Provide transparent, fee-only advice aligned with your best interests.
  • Offer personalized, unbiased solutions tailored to your goals.
  • Generally, avoid conflicts of interest that can erode your wealth over time.
  • Create more customized portfolios using individual securities in addition to ETFs and, to a lesser extent, mutual funds, that can be precisely tailored to economic conditions and company-specific opportunities.
  • Disclose compensation and conflicts clearly and succinctly, making it easier for clients to make informed decisions.
  • Deliver a higher level of transparency and accountability, ensuring your interests come first.

If you’re seeking truly independent, client-first investment advice, working with an experienced RIA can make a significant difference in your financial future. While the “fiduciary” label is used broadly, the actual experience and quality of advice can vary greatly depending on the advisor’s business model. Independent RIAs are positioned to deliver truly client-first investment advice, with fewer conflicts, greater transparency, and more tailored solutions—potentially making a significant difference in your investment outcomes.

 


This article is for informational purposes only and does not constitute investment advice or a recommendation regarding any specific product or service. There is no guarantee that any investment strategy will be successful or achieve its objectives. All investments involve risk, including the possible loss of principal. Past performance is not indicative of future results. Market conditions, interest rate changes, and other factors can adversely affect the value of investments. Clients should carefully consider their risk tolerance and investment objectives before investing. Investment advisory services are offered through Finivi Inc., an SEC-Registered Investment Adviser. Registration does not imply a certain level of skill or training.

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Filed Under: Personal Finance Tagged With: broker-dealer vs RIA, conflict-free financial planning, fiduciary duty, fiduciary standard, financial advisor compensation, financial advisor conflicts, independent RIA, investment advisory fees, investment transparency, model portfolios, personalized investment advice, proprietary funds, revenue sharing, SEC registered advisor, wirehouse advisor

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Eric C. Jansen, ChFC

Fun Facts About Me

When he is not researching the next great stock to add to client portfolios, you can find him travelling frequently with his family to Jackson Hole Wyoming.

  • Hometown: Chicago, IL
  • Birth Month & Year: November, 1964
  • Favorite Hobby: Goldmining in Nome, AK
  • Favorite Food: Steak at Charley’s Steakhouse in Orlando FL
  • Can't be interrupted when: Watching the Discovery Channel
  • Hidden Talent: Finish Carpenter
  • Something on bucket list: Obtain Helicopter Pilot License
  • Family Pet: Goldfish
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Steven C. Johnson, ChFC

Fun Facts About Me

Steve would tell you that one of the best parts of the day is spent talking to clients and relationships that result from it. When away from the office, he loves to travel the back roads of New England enjoying all the great sites that can be found off the beaten path.

  • Hometown: Townsend, MA
  • Birth Month & Year: December, 1967
  • Favorite Hobby: Playing Hockey
  • Favorite Food: Chicken Caesar Salad
  • Can't be interrupted when: Watching the Bruins
  • Hidden Talent: Cooking – Makes a great Thanksgiving turkey
  • Something on bucket list: Travel to Italy and Greece
  • Family Pet: Max – our Pomeranian

Frederick M. Lane, ChFC, CASL

Fun Facts About Me

When not managing client portfolios, Fred can be found relaxing with family and friends.

  • Hometown: Nutley, NJ
  • Birth Month & Year: July, 1954
  • Favorite Hobby: Dog Walking
  • Favorite Food: Italian
  • Can't be interrupted when: Listening to Pink Floyd
  • Hidden Talent: Landscaping
  • Something on bucket list: Space Flight - Tourism
  • Family Pet: None

Catherine M. Gareri

Fun Facts About Me

When not caring for her clients Cathy enjoys relaxing in her yard at home.

  • Hometown: Bellingham, MA
  • Birth Month & Year: July, 1957
  • Favorite Hobby: Cooking and Entertaining
  • Favorite Food: Steak at the Capital Grille
  • Can't be interrupted when: It's family time
  • Hidden Talent: Dog Whisperer
  • Something on bucket list: Spending a couple months on the Almalfi Coast
  • Family Pet: In Between Mastiffs now so a little blue fish “Willy”

Katie E. Moore, CLTC

Fun Facts About Me

When Katie is not busy taking care of her clients, she spends her time being a mom to her two little ones, Owen and Isla.

  • Hometown: Modesto, CA
  • Birth Month & Year: September, 1982
  • Favorite Hobby: Swimming
  • Favorite Food: Mexican Food
  • Can't be interrupted when: I'm cooking
  • Hidden Talent: Climbed Yosemite's Half Dome, twice - no fear :)
  • Something on bucket list: See the Northern Lights and Potty Train my 2 year old
  • Family Pet: Caddy and Sierra – our two cats

Hesper Duval

Fun Facts About Me

Loves spending time with 2 daughters and enjoys participating in 5k obstacle races throughout the year.

  • Hometown: Charlton, MA
  • Birth Month & Year: October, 1981
  • Favorite Hobby: Running
  • Favorite Food: Cheesecake
  • Can't be interrupted when: Reading a good book
  • Hidden Talent: Interior Design and furniture restoration
  • Something on bucket list: To travel cross-country in an RV
  • Family Pet: Charlie and Nora, both black labs from the same litter

Donna Fournier

Fun Facts About Me

When not cheering for the Patriots, Donna spends her free time travelling throughout the United States looking for new haunted places to explore. She loves to wear her cowboy hat and boots when travelling out west.

  • Hometown: Swansea, MA
  • Birth Month & Year: February, 1961
  • Favorite Hobby: Exploring haunted locations
  • Favorite Food: Pizza
  • Can't be interrupted when: Eating my pizza
  • Hidden Talent: Rollerblading
  • Something on bucket list: Travel to Australia
  • Family Pet:  Had a pet skunk

Krista Isabelle

In her free time, Krista can be found crafting, cooking, spending time outdoors with her family, or curled up reading next to her beloved pets.

  • Hometown: Hopedale, MA
  • Birth Month & Year: August 1994
  • Favorite Hobby: Cooking & Baking
  • Favorite Food: Baked mac & cheese
  • Can’t be interrupted when: Reading
  • Hidden Talent: Cartoon drawing
  • Something on her Bucket List: Fostering animals

Danielle Drew

When Danielle does not have her head in a book studying to expanding her financial planning knowledge, she enjoys anything active and outdoors, including visits to the beach and hiking.  

  • Hometown: Dennis, MA
  • Birth Month & Year: November, 1985
  • Favorite Hobby: Working out, concerts, and exploring wineries
  • Favorite Food: Lobster pot pie, cheeseburgers, BBQ, the list goes on...
  • Can't be interrupted when: Working out 
  • Hidden Talent: Country line dancing
  • Something on bucket list: To hike the 48, 4000 footers of New Hampshire
  • Family Pet: none, hopefully a big dog someday

Jay Willwerth, ChFC

Fun Facts About Me

Jay’s days are spent helping clients achieve their financial goals, followed by nights and weekends typically watching his daughters play competitive volleyball.

  • Hometown: Melrose, MA
  • Birth Month & Year: September, 1959
  • Favorite Hobby: Golf
  • Favorite Food: Anything at a Patriot’s Tailgate
  • Can't be interrupted when: Watching the Patriot’s Game
  • Hidden Talent: Competitive Volleyball Watcher (Mostly his 2 daughters)
  • Something on bucket list: Play a round of Golf at Pebble Beach
  • Family Pet: Bella, our Shih-poo
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